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Amira Wahid, and Muhammad Ajib Abd Razak, and Fatimah Yusooff, (2016) Kecerdasan emosi dan motivasi kerja dalam kalangan subordinat MARDI. Jurnal Psikologi Malaysia, 30 (1). pp. 56-60. ISSN 2289-8174
Ariff Syah Juhari, and Muhammad Awais Bhatti, and Shishi Kumar Piaralal, (2016) Service Quality and Customer Loyalty in Malaysian Islamic Insurance Sector Exploring the mediating effects of Customer Satisfaction. International Journal of Academic Research in Business and Social Sciences, 6 (3). pp. 17-36. ISSN 2222-6990
Azuriani Yajid, and Chan , Siok Gim (2016) Knowledge of Breast Cancer and Screening Practices Among Women at Obstetrics and Gynaecology Clinic, Hospital Machang, Kelantan. The Malaysian Journal of Nursing, 7 (2). pp. 14-20. ISSN 2462-246X
Chiam , Chooi Chea (2016) Benefits And Challenges Of Massive Open Online Courses. ASEAN Journal of Open & Distance Learning (AJODL), 8 (1). pp. 16-23. ISSN 2232-0814
Hazalina Hashim, (2016) Ontological structure representation in reusing ODL learning resources. Asian Association of Open Universities Journal, 11 (1). pp. 2-12. ISSN 2414-6994
Latifah Abdol Latif, and Ramli Bahroom, and Mohamad Afzhan Khan Mohamad Khalil, (2016) Prioritizing services and facilities in a higher education institution Importance-satisfaction quadrant and gap analyses. Asian Association of Open Universities Journal, 11 (1). pp. 64-77. ISSN 2414-6994
Latifah Abdol Latif , and Thirumeni Subramaniam, (2016) RESEARCH, PUBLICATION AND FUNDINGWITHIN THE OPEN UNIVERSITY MALAYSIA: AUDIT AND ACTION. ASEAN Journal of Open & Distance Learning (AJODL), 8 (1). pp. 24-34. ISSN 2232-0814
Shishi Kumar Piaralal, and Muhammad Awais Bhatti, and Niriender Kumar Piaralal, and Ariff Syah Juhari, , (2016) Factors affecting service recovery performance and customer service employees. International Journal of Productivity & Performance Management, 65 (7). pp. 898-924. ISSN 1741-0401
Umi Hanim Mohd Ibrahim, and Fathinirna Mohd Arshad, and Mazlan Zulkifly, and Woo, Janet Tai Kwan (2016) The growth of iRadio OUM as a quality audio learning material provider. AAOU Journal, 11 (1). pp. 24-34. ISSN 1858-3431
Zahari Hamidon, (2016) User Experience in MOOC Art Courses: A Case Study at Open University Malaysia. ASEAN Journal of Open & Distance Learning (AJODL), 8 (2). pp. 77-86. ISSN 2232-0814
Zahir Osman, and Ratna Khuzaimah Mohamad, and Liana Mohamad, (2016) Mediating Effect of Customer Satisfaction on Service Quality and Trust Relationship in Malaysian Banking Industry. International Journal of Advances in Management, Economics and Entrepreneurship, 3 (1). pp. 10-19. ISSN 2349-4468
8th Pan-Commonwealth Forum on Open Learning Kuala Lumpur, (2016) The 2016 Kuala Lumpur Declaration: 8th Pan-Commonwealth Forum on Open Learning Kuala Lumpur, Malaysia, 27-30 November 2016. In: 8th Pan-Commonwealth Forum on Open Learning Kuala Lumpur, 27-30 November 2016, Kuala Lumpur.
Afzhan Khan Mohamad Khalil, (2016) Construct Validation of Factors Influencing the Educational Performance of ODL Learners: Methodological Contribution Using Psychometric Properties and Confirmatory Factor Analysis. In: OUM Seminar Series 1, OUM Main Campus. (Submitted)
Cheong , Heng Weng and Farah ‘Aliah Ibrahim, and Lim, Szu Ming and Chung , Han Tek and Woo, Tai-Kwan (2016) Readability of Modules and its Relationship with Student Performance in Open Distance Learning (ODL). In: OUM Semainar Series 1/2016, 26 March 2016, OUM Main Campus. (Submitted)
Hamidah Mat, and Wan Ubaidillah Wan Abas, (2016) THE RELEVANCE OF ARABIC LANGUAGE IN ISLAMIC STUDIES PROGRAM: A CASE STUDY OF OPEN UNIVERSITY MALAYSIA (OUM). In: 5 th Kuala Lumpur International Communication, Education, Language and Social Science Conference, At Hotel Bangi Putrajaya.
Hazidi , Abdul Hamid (2016) A Corpus-based Study on the Mastery of English Language Grammar among Mature Learners of a Tertiary Open distance Learning Institution: The case of ABOVE, a lexical item that belongs to multiple grammatical categories. In: OUM Seminar Series 4, 8 November 2016, Open University Malaysia (OUM). (Submitted)
Kamariah Mohd Noor, and Mohamad Afzhan Khan Mohamad Khalil, and Latifah Abdol Latif, (2016) HARNESSING THE POWER OF SERVICE QUALITY TO ATTRACT AND RETAIN STUDENTS: AN OUM EXPERIENCE. In: Pan Commonwealth Forum, PCF8. , 27-30 November 2016, KLCC, Kuala Lumpur.
Latifah Abdol Latif, (2016) Course Evaluation of Online Courses. In: OUM Seminar Series 1/2016, OUM Main Campus. (Submitted)
Latifah Abdol Latif, (2016) An Evaluation of Fully Online Courses - Pilot Study. In: OUM Seminar Series 1/2016, OUM Main Campus. (Submitted)
Latifah Abdol Latif, (2016) Satisfaction and Perceived Learning Outcomes. In: OUM Seminar Series 1/2016, OUM Main Campus. (Submitted)
Latifah Abdol Latif, (2016) Understanding ODL Learner Profiles/Characteristics. In: OUM Seminar Series 1/2016, OUM Main Campus. (Submitted)
Latifah Abdol Latif, and Thirumeni Subramaniam, (2016) Students’ Learning Outcomes in Online Courses: Continual Quality Improvement. In: Pan Commonwealth Forum, PCF8. . 27-30 Dec. 2016, 27-30 Nov. 2016, KLCC, Kuala Lumpur, Malaysia.
Lilian Kek Siew Yick, (2016) LIFELONG EDUCATION & RPL: A TALE OF TWO OPEN UNIVERSITIES. In: OUM Seminar Series 1/2016, OUM Main Campus. (Submitted)
Lilian Kek Siew Yick, (2016) Lifelong education & RPL: a tale of two Open Universities. In: OUM Seminar Series 02/2016, Open University Malaysia . (Submitted)
Lim Tick Meng, and Safiah Md Yusof, and Zainuriyah Abd Khatab, and Noral H. Alwi, (2016) Guiding Assignment Writing for ODL Learners with e-Learning Courseware : the case Open University Malaysia (OUM). In: 30th Annual Conference of the Asian Association of Open Universities (AAOU 2016), 26-29 October 2016, Manila, the Philippines. (Submitted)
Raemah Abdullah Hashim, and Bushro Ahmad, and Azhari Jamaluddin, (2016) Relationship Between Leadership Styles and Affective Commitment among employees in National Anti-Drugs Agency (NADA). In: OUM Seminar Series 3/2016, 23 August 2016, Open University Malaysia. (Submitted)
Soon Seng Thah, (2016) Learning Outcomes in ODL: A Study of Learners’ Experience. In: OUM Seminar Series 1/2016, OUM Main Campus. (Submitted)
Soon Seng Thah, and Latifah Abdol Latif, (2016) LEARNING OUTCOMES IN ONLINE AND DISTANCE LEARNING: A STUDY OF LEARNERS’ EXPERIENCE. In: The Third International Conference on Open and Flexible Education (ICOFE 2016) , 6th to 8th July 2016 , Kowloon, Hong Kong. (Submitted)
Thirumeni Subramaniam, and Latifah Abdol Latif, and Nur Amalina Diyana Suhaimi , (2016) Programme and Service Evaluation by the Teacher and Non-Teacher Group of Students - Implications on Student Persistence in an ODL Institution. In: Educational Technology World Conference (ETWC) 2016 Bali, Indonesia, June 19th– 22nd, 2016, June 19th– 22nd, 2016, Bali, Indonesia. (Unpublished)
Thirumeni Subramaniam, and Zainuriyah Abd Khatab, and Arifin Hj Zainal, and Fatimah Yusooff, (2016) Understanding ODL Learner Profiles/Characteristics. In: OUM Seminar Series 02/2016, 14 May 2010, Open University Malaysia . (Unpublished)
Wardah Mohamad, and Zahir Osman, and Ratna Khuzaimah Mohamad, and Liana Mohamad, (2016) Enhancing Students’ Academic Performance in an Online Distance Learning Institution: The Roles of Extrinsic Motivation, Intrinsic Motivation, Self-Efficacy and Time Management. In: OUM Seminar Series 3/2016, 23 August 2016, Theatrette, Open University Malaysia. (Submitted)
Wong , Huey Siew (2016) Issue and Challenges in Managing the Psychology Programme via ODL. In: OUM Seminar Series 3/2016, 23 August 2016. (Submitted)
Yee , Bit-Lian and Aishah Ali, and Raijah A. Rahim, and Aini Ahmad, and Mohamad Afzhan Khan Mohamad Khalil, (2016) Factors Influencing Nursing Learners in Selecting and Engaging Open and Distance Learning as a Mode of Study for Tertiary Nursing Education . In: Pan Commonwealth Forum (PCF 8), Kuala Lumpur.
Soo Wincci, (2016) Celebrity personal brand strategies on online social media : an exploratory study of Malaysian celebrities. PhD thesis, Open University Malaysia.
Mansor Fadzil, (2016) Lifelong Learning in the 21st Century: opportunities and challenges. [Video] (Submitted)
Mansor Fadzil, (2016) Quality and Equity in Learning. [Video]
