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Success at the enquiry desk : successful enquiry answering - every time
Posted on 28 May 2013

  • Success at the enquiry desk : successful enquiry answering - every time - Tim Buckley Owen.
    Material Type: Book
    Language: English
    OUM Control No: 000010211
    Call No: Z711 Owe
    LC Call No: Z711 .O98 2003
    Author: Owen, Tim.
    Publication Details: London : Facet, 2003.
    Description: xiii, 114 p. ; 22 cm.
    Item Type: Printed
    Bibliography Note: Includes bibliographical references and index.
    ISBN No:
    • 1856044777 (pbk.)

      Summary: A desk-book designed to help the information professional become self-sufficient in answering enquiries, this title guides the reader through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer.

    Item LocationItem TypeItem Barcode
    Main LibraryBook14465

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    Latest updated: 23th July 2013

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