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Success at the enquiry desk : successful enquiry answering - every time - Tim Buckley Owen.Material Type: BookLanguage: EnglishOUM Control No: 000010211Call No: Z711 OweLC Call No: Z711 .O98 2003Author: Owen, Tim.Publication Details: London : Facet, 2003.Description: xiii, 114 p. ; 22 cm.Item Type: PrintedBibliography Note: Includes bibliographical references and index.ISBN No:- 1856044777 (pbk.)
Summary: A desk-book designed to help the information professional become self-sufficient in answering enquiries, this title guides the reader through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer.
| Item Location | Item Type | Item Barcode |
|---|---|---|
| Main Library | Book | 14465 |
Persistent URL : http://library.oum.edu.my/oumlib/node/583282
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