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Success at the enquiry desk : successful enquiry answering - every time

Posted on 28 May 2013

  • Success at the enquiry desk : successful enquiry answering - every time - Tim Buckley Owen.
    Material Type: Book
    Language: English
    OUM Control No: 000010211 [1]
    Call No: Z711 Owe
    LC Call No: Z711 .O98 2003
    Author: Owen, Tim. [2]
    Publication Details: London : Facet, 2003.
    Description: xiii, 114 p. ; 22 cm.
    Item Type: Printed
    Bibliography Note: Includes bibliographical references and index.
    ISBN No:
    • 1856044777 (pbk.)

      Summary: A desk-book designed to help the information professional become self-sufficient in answering enquiries, this title guides the reader through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer.

      Subjects:
    Item LocationItem TypeItem Barcode
    Main LibraryBook14465
    Persistent URL : http://library.oum.edu.my/oumlib/node/583282 [5]
    Related Resources
    Source URL (retrieved on 17/04/2024 - 04:25): https://library.oum.edu.my/oumlib/content/catalog/583282

    Links:
    [1] http://iportal.oum.edu.my/cgi-bin/catalog/openurl/provider.pl?id=000010211
    [2] http://library.oum.edu.my/oumlib/content/author/view?type[0]=library_catalog&text="Owen, Tim."
    [3] https://library.oum.edu.my/oumlib/content/term/view/215633
    [4] https://library.oum.edu.my/oumlib/content/term/view/213974
    [5] http://library.oum.edu.my/oumlib/node/583282