This paper considers the influence of e‐tuition using an asynchronous written conferencing package, FirstClass, upon retention and success rates for Masters‐level courses in a distance learning programme as compared with similar courses that were supported in a traditional manner using face‐to‐face tuition. The paper investigates the common assumption that the use of e‐tuition might negatively influence both retention and success rates by studying data gathered on UK Open University Masters courses in education. These data have allowed direct comparisons between e‐tutored and face‐to‐face tutored courses to be made. The effect of linking assessment to participation in activities using FirstClass is also considered in this study. This research has revealed that e‐tutoring using FirstClass appears to have no significant positive or negative influence on either retention or success on such courses. (Abstract by author and publisher)

This paper is a study on the interaction patterns of distance learners enrolled in the Mathematics and Physics programmes of Universiti Sains Malaysia in the videoconferencing learning environment (VCLE). Interaction patterns are analysed in six randomly chosen videoconferencing sessions within one academic year. The findings show there are more interactions in the graphics display mode than the video display mode. The graphics display mode, which involves the simultaneous interaction of the teacher, students and course materials, shows greater student engagement in the VCLE. The focus on a three-component interaction in distance learning differs from previous studies which looked at distinct types of two-component interactions. The types of communicative interaction, in particular the explanatory and cognitive types which are dominant in the graphics display mode, are discussed within the construct of learning. The higher number of teacher-initiated interactions may also imply that the teacher plays a crucial role in creating and maintaining a community of inquiry focused on exploring and developing content as well as giving feedback on concepts, ideas or solutions. [ABSTRACT FROM AUTHOR].