In instruction, much progress has been seen in the profusion of delivery systems using the electronic environment. In fact, institutions of higher learning (traditional and otherwise) are competing for learning space by creating a presence on the World Wide Web (WWW) to facilitate e-learning. In Malaysia, apart form two established distance learning universities, namely, the School of Distance of Education (SDE) of Universiti Sains Malaysia (USM) and Open University Malaysia (OUM) , the remaining traditional institutions are not lacking behind in seeking similar opportunities. However, while many universities have registered an interest in the e-learning environment, not many can claim excellence or satisfaction in it. The reasons that can be ascribed to this state of flux can be a variety of factors, namely:

1. Early interest that wanes over time.
2. Lack of technological support for academic input.
3. No evidence that e-learning makes a difference for the effort spent.
4. Students’ disenchantment with e-environments.
5. Apprehension regarding the motives of administrators promoting Web-based education without the appropriate technical or pedagogical support (Bonk, 2001; Bonk 2002).