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Azanil Putra Yusoff, (2006) Muslim Customer Satisfaction And Preference Of Islamic Banks In Malaysia: A Study In Consumer Financing. Masters thesis, Open University Malaysia (OUM).
Baisier, Paul, Ir (2005) Evaluation of Intrepreneurial Activity Within Puratos, a Decentralizing Global Company (First 24 pages only). Masters thesis, Open University Malaysia (OUM).
Lee, Jia En and Goh, Mei Ling and Mohd Nazri Mohd Noor, (2019) Understanding purchase intention of university students towards skin care products. PSU Research Review, 3 (3). pp. 161-178. ISSN 2398-4007
Lim, Sui Tar (2006) Factors contributing to panel defects and their correlation in colour picture tube manufacturing. Masters thesis, Open University Malaysia (OUM).
Saadiah Saad, (2006) A Study of Relationships between Job Satisfactions and Performance among Workers in a Non-Profit Organization. Masters thesis, Open University Malaysia (OUM).
Sia , Mal Kong and Kanesan , Muthusamy (2011) Using service gaps to classify quality attributes. The TQM Journal, 23 (2). pp. 145-163.
Suhaida Mohd Haziry, (2009) The effects of balance scorecards (BSC) course using e-learning method on employees' job performance : study among assistant managers in Telekom Malaysia Berhad. Masters thesis, Open University Malaysia (OUM).