Baizuri Badruldin, and Zainalabidin Mohamed, and Juwaidah Sharifuddin, and Golnaz Rezai, and Amin Mahir Abdullah, and Ismail Abd Latif, and Mohd. Ghazali Mohayidin, (2012) Clients' perception towards JAKIM service quality in Halal certification. Journal of Islamic Marketing, 3 (1). pp. 59-71. ISSN 1759-0833
Full text not available from this repository.Abstract
The aim of this study is to examine the level service quality from the perspective of food manufacturers. Malaysia is gearing towards becoming a major player in the world Halal market. Its Halal certification is under the jurisdiction of the Department of Islamic Development Malaysia (JAKIM). The process of awarding Halal certificates involves not only an official site inspection of production plants but also the examination on the Halal status of raw materials. In 2007, JAKIM only approved 75 percent of the total number of applications for Halal certification. (Abstract by authors)
| Item Type: | Article |
|---|---|
| Additional Information: | This article is available in OUM Library online database. |
| Uncontrolled Keywords: | Malaysia; Service quality; Food industry; Small to medium-sized enterprises; Islam; Business ethics; Islamic marketing; Islamic business ethics; Halal market; Halal excellence centres |
| Subjects: | H Social Sciences > HG Finance |
| Divisions: | Centre for Graduate Studies |
| Depositing User: | Shahril Effendi Ibrahim |
| Date Deposited: | 29 Apr 2014 07:15 |
| Last Modified: | 29 Apr 2014 07:15 |
| URI: | http://library.oum.edu.my/repository/id/eprint/948 |
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