Quality of service in higher learning institution : employee perspective (PowerPoint Presentation)

Rosmah Mohamed , (2009) Quality of service in higher learning institution : employee perspective (PowerPoint Presentation). In: International Conference on Teaching and Learning in Higher Education (ICTLHE), 23-25 November 2009, Kuala Lumpur.

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Abstract

Paper presented at the International Conference on Teaching and Learning in Higher Education (ICTLHE), Kuala Lumpur

Item Type: Conference or Workshop Item (Lecture)
Uncontrolled Keywords: Service quality ; Employee satifaction
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
L Education > LG Individual institutions (Asia. Africa)
Depositing User: Shahril Effendi Ibrahim
Date Deposited: 05 Mar 2010 07:32
Last Modified: 06 Jun 2013 08:29
URI: http://library.oum.edu.my/repository/id/eprint/352

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