Rosmah Mohamed , (2009) Quality of service in higher learning institution : employee perspective (PowerPoint Presentation). In: International Conference on Teaching and Learning in Higher Education (ICTLHE), 23-25 November 2009, Kuala Lumpur.
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Abstract
Paper presented at the International Conference on Teaching and Learning in Higher Education (ICTLHE), Kuala Lumpur
Item Type: | Conference or Workshop Item (Lecture) |
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Uncontrolled Keywords: | Service quality ; Employee satifaction |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management L Education > LG Individual institutions (Asia. Africa) |
Depositing User: | Shahril Effendi Ibrahim |
Date Deposited: | 05 Mar 2010 07:32 |
Last Modified: | 06 Jun 2013 08:29 |
URI: | http://library.oum.edu.my/repository/id/eprint/352 |
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