Prioritizing Services And Facilities In A Higher Education Institution: Importance-Satisfaction Quadrant And Gap Analyses

Latifah Abdol Latif, and Ramli Bahroom, and Mohamad Afzhan Khan Mohamad Khalil, (2015) Prioritizing Services And Facilities In A Higher Education Institution: Importance-Satisfaction Quadrant And Gap Analyses. In: 29th AAOU2015 Conference, 29th Nov - 2nd Dec 2015, Kuala Lumpur.

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Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Importance - Satisfaction Quadrant ; Higher education ; Open University Malaysia ; Quality
Subjects: L Education > L Education (General)
L Education > LC Special aspects of education
L Education > LC Special aspects of education > LC5800 Distance education
Divisions: OUM Business School (OUMBS)
Depositing User: Mr. Muhamad Hafiz Morad
Date Deposited: 08 Jan 2016 02:39
Last Modified: 15 Nov 2016 00:30
URI: http://library.oum.edu.my/repository/id/eprint/1040

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