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Taxonomy Term : Customer services.

No. Cover Title
1
Business success through service excellence
Material Type: Book
Item Format: Online
2
A complaint is a gift : recovering customer loyalty when things go wrong
Material Type: Book
Item Format: Online
3
New service paradigms : AMA SERVSIG Conference 2003
Material Type: Book
Item Format: Online
4
E-Service : new directions in theory and practice
Material Type: Book
Item Format: Online
5
Customer winback : how to recapture lost customers and keep them loyal
Material Type: Book
Item Format: Online
6
Service quality : an Emerald guide.
Material Type: Book
Item Format: Online
7
Corporate and customer communications : an Emerald guide.
Material Type: Book
Item Format: Online
8
When customers talk : --turn what they tell you into sales
Material Type: Book
Item Format: Online
9
Positively outrageous service : how to delight and astound your customers and win them for life
Material Type: Book
Item Format: Online
10
Customer service training 101 : quick and easy techniques that get great results
Material Type: Book
Item Format: Online
11
Delivering knock your socks off service
Material Type: Book
Item Format: Online
12
Delivering knock your socks off service
Material Type: Book
Item Format: Online
13
Managing knock your socks off service
Material Type: Book
Item Format: Online
14
Why service stinks ... and exactly what to do about it
Material Type: Book
Item Format: Online
15
Amaze your customers! : creative tips on winning and keeping your customers
Material Type: Book
Item Format: Online

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Latest updated: 23th July 2013
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