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Looking beyond customer satisfaction in the study of customer loyalty in the Malaysian automative industry - Wong Siew Nyii.Material Type: Theses & DissertationLanguage: EnglishOUM Control No: 000214891Call No: HF5415.5 Won (Ref)Author: Wong, Siew Nyii.Related Author: Open University Malaysia.Publication Details: 2010.Description: xi, 327 leaves : ill. ; 30 cm. + 1 CD-ROM (4 3/4 in.)Item Type: ThesisBibliography Note: Includes bibliographical references.Summary not Available
| Item Location | Item Type | Item Barcode |
|---|---|---|
| Audio Visual & Media Room | Accompanied Material (Optical Disc) | 40596 |
| Thesis & Dissertation (Non-Circulating) | Thesis (Masters & Ph.D) | 40595 |
Persistent URL : http://library.oum.edu.my/oumlib/node/595193
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