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Bagyalakshmi Gopi, and Nusrah Samat, (2020) The influence of food trucks' service quality on customer satisfaction and its impact toward customer loyalty. British Food Journal, 122 (10). pp. 3213-3226. ISSN 0007-070X
Chong, Pei Wen and Siti Zakiah Melatu Samsi, and Mohd Nazri Mohd Noor, (2020) A report on world's top 20 universities website marketing communication strategy: What can be emulated? International Journal Of Education, Psychology and Counselling (IJEPC), 5 (37). pp. 56-71. ISSN 0128-164X
Diviyasheni Kumaran, and Nusrah Samat, and Lee , Eva Yin Tan (2020) Do Website Quality Attributes Influence Customer Satisfaction Towards Online Food Ordering System? International Journal of Communication, Management and Humanities, 1 (2). pp. 29-35.
Gurcharan Singh Bishen Singh, and Abdul Aziz Md Nor, and Norfardilawati Musa , and Cik Norazlina Mohamad, and Mohd Lokman Abdullah, (2020) Online Learning Participation in an Asynchronous Environment: A Case Study in an Online and Distance Learning University in Malaysia. ASEAN Journal of Open & Distance Learning (AJODL), 12 (2). pp. 24-41. ISSN 2232-0814
Mohd Nazri Mohd Noor, and Norsiah Aminudin, and Yanty Roslinda Harun, and Azlina Abdul Aziz, and Zulaikha Zakariah, (2020) Media Preferences for Open Distance Learning Advertising Activities. ASEAN Journal of Open & Distance Learning (AJODL), 12 (2). pp. 1-11. ISSN 2232-0814
Mohd Nazri Mohd Noor , and Norsiah Aminudin, and Yanty Roslinda Harun, and Azlina Abdul Aziz, and Zulaikha Zakariah, (2020) The Preferred Type of Messages in Open Distance Learning (ODL) Marketing Advertisements. In: OUM Lecture Series 2020, 1 December 2020. (Submitted)
Mohd Nazrin Burhanuddin, and Zahir Osman, and Valliappan Raju, (2020) Mediating Effect of Satisfaction on the Relationship Between Teamwork and Employees Engagement in Malaysian Airlines Sector in Malaysia. International Journal of Economics, Business and Management Studies, 7 (1). pp. 71-79.
Mohd Rushidi Mohd Amin, and Shishi Kumar Piaralal, (2020) Antecedents and outcomes of service recovery satisfaction: perspectives on open and distance learning in Malaysia. International Journal of Business Innovation and Research (IJBIR), 21 (1).
Mohd Rushidi Mohd Amin, and Shishi Kumar Piaralal, and Yon Rosli, and Baderisang, (2020) An Empirical Study on Service Recovery Satisfaction in an Open and Distance Learning Higher Education Institution in Malaysia. The International Review of Research in Open and Distributed Learning (IRRODL), 21 (2). pp. 36-60. ISSN 1492-3831
Mohd Zuri Ghani , (2020) Dimensions of Learning Styles among Students with Attention Deficit-Hyperactivity Disorder (ADHD) in Malaysia. ASEAN Journal of Open & Distance Learning (AJODL), 12 (1). pp. 91-99. ISSN 2232-0814
Ong, Su Hoon (2020) A solution for reducing the ergonomic problem among semiconductors workes by using safe work procedures. Open University Malaysia. (Unpublished)
Yon Rosli, and Mohd Rushidi bin Mohd Amin, and Jeannot bin Abdul Karim, (2020) Antecedents of Student Loyalty in Open and Distance Learning Institutions: An Empirical Analysis. The International Review of Research in Open and Distributed Learning (IRRODL), 21 (3). pp. 18-40. ISSN 1492-3831
Zahir Osman, and Bibi Nabi Ahmad Khan, and Noral Hidayah Alwi, and Zulaihan Ismail, (2020) Determinants of Work from Home Productivity among Higher Education Institutions Employees during Covid-19 Pandemic in Malaysia. In: OUM Lecture Series 2020, 1 December 2020. (Submitted)
Zahir Osman, and Zulaihan Ismail , and Bibi Nabi Ahmad Khan, and Noral Hidayah Alwi, (2020) Determinants of Work-from-Home Productivity among Higher Education Institution Employees during the Covid-19 Pandemic in Malaysia. ASEAN Journal of Open & Distance Learning (AJODL). pp. 1-13. ISSN 2232-0814
