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Sharipah Hanon Bidin, and Zaiton Osman, (2009) Identifying core comptetencies for KM at OUM : the library perspective. In: -. (Submitted)
Zaiton Osman, and Sharipah Hanon Bidin, (2004) Accountability In Library Management: Issues & Strategies For The 21st Century. Kekal Abadi, 23 (1). pp. 1-14. ISSN 01272578
Zaiton Osman, and Sharipah Hanon Bidin, (2003) Providing Equal Opportunity In Learning: The Role Of The OUM Digital Library In Distance Learning. In: International Conference on Change and Challenges of Public Library Services to Bridge the Digital Divide, 23 June 2003, Pulau Pinang, Malaysia.