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Muhammad Awais Bhatti, and Ariff Syah Juhari, and Shishi Kumar Piaralal , and Niriender Kumar Piaralal , (2017) Knowledge Workers Job Performance: An Examination of Career Values, Perceived Organizational Support and Career Satisfaction. Business and Management Horizons , 5 (2). pp. 13-35. ISSN 2326-0297
Shishi Kumar Piaralal, and Muhammad Awais Bhatti, and Niriender Kumar Piaralal, and Ariff Syah Juhari, , (2016) Factors affecting service recovery performance and customer service employees. International Journal of Productivity & Performance Management, 65 (7). pp. 898-924. ISSN 1741-0401