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Muhammad Awais Bhatti, and Ariff Syah Juhari, and Shishi Kumar Piaralal , and Niriender Kumar Piaralal , (2017) Knowledge Workers Job Performance: An Examination of Career Values, Perceived Organizational Support and Career Satisfaction. Business and Management Horizons , 5 (2). pp. 13-35. ISSN 2326-0297
Shishi Kumar Piaralal, and Muhammad Awais Bhatti, and Niriender Kumar Piaralal, and Ariff Syah Juhari, , (2016) Factors affecting service recovery performance and customer service employees. International Journal of Productivity & Performance Management, 65 (7). pp. 898-924. ISSN 1741-0401
Ariff Syah Juhari, and Muhammad Awais Bhatti, and Shishi Kumar Piaralal, (2016) Service Quality and Customer Loyalty in Malaysian Islamic Insurance Sector Exploring the mediating effects of Customer Satisfaction. International Journal of Academic Research in Business and Social Sciences, 6 (3). pp. 17-36. ISSN 2222-6990
