creators_name: Baizuri Badruldin, 
creators_name: Zainalabidin Mohamed, 
creators_name: Juwaidah Sharifuddin, 
creators_name: Golnaz Rezai, 
creators_name: Amin Mahir Abdullah, 
creators_name: Ismail Abd Latif, 
creators_name: Mohd. Ghazali Mohayidin, 
type: article
datestamp: 2014-04-29 07:15:16
lastmod: 2014-04-29 07:15:16
metadata_visibility: show
corp_creators: Rubber Industry Smallholders Development Authority (RISDA)
corp_creators: Universiti Putra Malaysia
corp_creators: Universiti Putra Malaysia
corp_creators: Universiti Putra Malaysia
corp_creators: Universiti Putra Malaysia
corp_creators: Universiti Putra Malaysia
corp_creators: Open University Malaysia
title: Clients' perception towards JAKIM service quality in Halal certification 
ispublished: pub
subjects: HG
full_text_status: none
keywords: Malaysia; Service quality; Food industry; Small to medium-sized enterprises; Islam; Business ethics; Islamic marketing; Islamic business ethics; Halal market; Halal excellence centres
note: This article is available in OUM Library online database.
abstract: The aim of this study is to examine the level service quality from the perspective of food manufacturers. Malaysia is gearing towards becoming a major player in the world Halal market. Its Halal certification is under the jurisdiction of the Department of Islamic Development Malaysia (JAKIM). The process of awarding Halal certificates involves not only an official site inspection of production plants but also the examination on the Halal status of raw materials. In 2007, JAKIM only approved 75 percent of the total number of applications for Halal certification. (Abstract by authors)
date: 2012
date_type: published
publication: Journal of Islamic Marketing
volume: 3
number: 1
publisher: Emerald Group Publishing Limited
pagerange: 59-71
refereed: TRUE
issn: 1759-0833
citation:   Baizuri Badruldin,  and Zainalabidin Mohamed,  and Juwaidah Sharifuddin,  and Golnaz Rezai,  and Amin Mahir Abdullah,  and Ismail Abd Latif,  and Mohd. Ghazali Mohayidin,   (2012) Clients' perception towards JAKIM service quality in Halal certification.  Journal of Islamic Marketing, 3 (1).  pp. 59-71.  ISSN 1759-0833