@article{library_repository948,
          volume = {3},
          number = {1},
          author = { Baizuri Badruldin and  Zainalabidin Mohamed and  Juwaidah Sharifuddin and  Golnaz Rezai and  Amin Mahir Abdullah and  Ismail Abd Latif and  Mohd. Ghazali Mohayidin},
            note = {This article is available in OUM Library online database.},
           title = {Clients' perception towards JAKIM service quality in Halal certification },
       publisher = {Emerald Group Publishing Limited},
            year = {2012},
         journal = {Journal of Islamic Marketing},
           pages = {59--71},
        keywords = {Malaysia; Service quality; Food industry; Small to medium-sized enterprises; Islam; Business ethics; Islamic marketing; Islamic business ethics; Halal market; Halal excellence centres},
             url = {https://library.oum.edu.my/repository/948/},
        abstract = {The aim of this study is to examine the level service quality from the perspective of food manufacturers. Malaysia is gearing towards becoming a major player in the world Halal market. Its Halal certification is under the jurisdiction of the Department of Islamic Development Malaysia (JAKIM). The process of awarding Halal certificates involves not only an official site inspection of production plants but also the examination on the Halal status of raw materials. In 2007, JAKIM only approved 75 percent of the total number of applications for Halal certification. (Abstract by authors)}
}