?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.au=Anuwar+Ali%2C+&rft.aulast=Anuwar+Ali&rft.date=2012&rft.isbn=9788132110064&rft.title=Part+5+%3A+Outcomes+and+Performance+Measurement+-+Open+University+Malaysia&rft.btitle=Quality+assurance+in+distance+education+and+E-learning+%3A+challenges+and+solutions+from+Asia+&rft.tpages=307&rft.genre=bookitem