@incollection{library_repository852,
          author = { Anuwar Ali and  Mansor Fadzil},
            note = {This book chapter is available in printed book at call no. LC5808 A78Qua in OUM Library Collection.},
       booktitle = {Quality assurance in distance education and E-learning : challenges and solutions from Asia },
          editor = {Insung Jung and Tat Meng Wong and  Tian Belawati},
           title = {Part 5 : Outcomes and Performance Measurement - Open University Malaysia},
       publisher = {International Development Research Centre},
           pages = {258--274},
            year = {2012},
        keywords = {Distance education -- Asia},
             url = {https://library.oum.edu.my/repository/852/}
}