title: The review and application of Rigid Flexibility Model in the hotel industry creator: Ooi , Soon Keat subject: GV Recreation Leisure subject: TX Home economics date: 2007 type: Thesis type: NonPeerReviewed format: text identifier: https://library.oum.edu.my/repository/769/1/ooi_soon.pdf identifier: Ooi , Soon Keat (2007) The review and application of Rigid Flexibility Model in the hotel industry. Masters thesis, Open University Malaysia. relation: https://library.oum.edu.my/repository/769/