?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.au=Rosmah+Mohamed%2C+&rft.aulast=Rosmah+Mohamed&rft.date=12+March+2012&rft.title=Evaluating+the+Effectiveness+of+a+Training+Program+Using+the+Four+Level+Kirkpatrick+Model+in+the+Banking+Sector+in+Malaysia&rft.genre=proceeding