%0 Journal Article
%@ 1823-5670
%A Sivakumar, Supperamaniam
%A Kanesan , Muthusamy
%A Open University Malaysia ,
%D 2011
%F library_repository:679
%I Pusat Pengajian Sains Matematik, Fakulti Sains dan Teknologi, Universiti Kebangsaan Malaysia
%J Journal of Quality Measurement and Analysis (JQMA); Jurnal Pengukuran Kualiti dan Analisis
%K Multinational corporations (MNCs); six sigma; six sigma plus; critical success  factors (CSFs); total quality management (TQM)
%N 1
%P 49-65
%T Malaysian Organizational Efficiency : Implementation of Six Sigma Methodology Kecekapan Organisasi di Malaysia (Pelaksanaan Tatakaedah Enam Sigma)
%U https://library.oum.edu.my/repository/679/
%V 7
%X The implementation of productivity tools in multinational companies is usually well  documented. Two of the fundamental productivity methods used are waste elimination and  variation reduction. The objective of this research is to identify the Critical Success Factors  (CSFs) of six sigma methodology implementation in Malaysian Multinational Corporations  (MNCs). This research used the method of exploratory survey conducted via online  questionnaire. The survey was conducted among 22 MNCs in Malaysia which used six sigma  methodology in their organisations. The list of 22 companies was retrieved from Internet  search. Of the 22 companies surveyed, 20 returned their completed responses. The study  concluded that Project/Process Assessment and Training/Awareness are the most significant  factors in the successful implementation of six sigma. The results support the Null Hypothesis  (H0) that the success of six sigma implementation in Malaysia is directly impacted on by the  identified CSFs. This research finding provides the necessary foundation for local companies  to adopt and to ensure the correct approach is used in implementing six sigma in their  organisations. (Abstract by authors)