@unpublished{library_repository674,
           title = {A study on factors affecting quality deterioration in housing construction industry in Klang Valley},
          school = {Open University Malaysia},
          author = {Palaniandy Pathma Raja},
            year = {2011},
            note = {A Master?s Project submitted in partial fulfilment of the requirements for the degree of Master in Project Management. Please refer to Centre for Graduate Studies (CGS) for latest format of OUM thesis/dissertation.},
        keywords = {Quality Problem, Quality Deterioration in Housing Industry, Factors Affecting,Workers Training, Manager?s Role, Management Commitment},
             url = {https://library.oum.edu.my/repository/674/},
        abstract = {The purpose of this paper is to investigate the factors that affecting the quality
deterioration in housing construction industry in Malaysia. A reliable survey instrument has been
used for gathering the data?s from the construction project workers such as Project Manager,
Construction Manager, Engineer and Supervisor. Upon that, series of analysis has been
conducted to identify and confirmed the factors affecting the quality deteriorations problem in
construction industry. The results indicate that construction staff?s training, the role of Managers
with the top management commitment is the significant variables explaining variability of
operational performance. Furthermore, a series of analysis on training factors shows the
importance of necessary and suitable training which relates to quality of the products in
construction industry. The study also shows that training factors was influenced by other related
factors such as the manager in charge and the management commitment towards the works. As
the study was within Klang Valley, the implicating factors show a general result. But in future,
the studies could continue with a larger sample size. This study contributes to the important
relevant factors and it?s affects in development of quality control within the construction project
activities. Although other investigation was carried out on other factors but this study is focusing
to the actual construction project. (Abstract by author)}
}