@article{library_repository618,
          volume = {5},
          number = {1},
           title = {Application of knowledge management systems in
Malaysian oil palm plantations'?? supply chain},
          author = {  Nitty Hirawaty  and  Mohd Ghazali Mohayidin},
            year = {2011},
           pages = {104--121},
         journal = {Int. J. Business and Systems Research},
        keywords = {supply chain; knowledge management systems; information
technology; primary activities; support activities; oil palm plantations},
             url = {https://library.oum.edu.my/repository/618/},
        abstract = {Vertically integrated firms are streamlining activities in their supply
chain by using knowledge management systems (KMS). Effective KMS need
suitable combination of organisational and managerial initiatives and the use of
suitable information technologies. Malaysian oil palm plantations have been
recognised as leaders in technology development and adoption. KMS in the
plantations started with the use of computerised inventory management
systems. Subsequently, the plantation companies applied KMS to integrate
various functions, including sourcing raw materials, production and support
activities. This paper explores to what extent oil palm plantations have used
KMS in managing their supply chain primary and support activities and how
effective it is in increasing performance. Results of the study showed the
plantation managers agreed that KMS have contributed significantly in
improving the plantations{\^a}?? performance. However, greater use of existing KMS
and adopting a more advanced IT will further improve performance at all stages
of the supply chain. (Abstract by authors)}
}