Ruzita Ramly,
(2008)
Penyampaian Perkhidmatan Maklumat Secara Jarak Jauh: Pendekatan Universiti Terbuka Malaysia (OUM).
In: Seminar Perkhidmatan Maklumat 2008 organised by UniMAP and PPM, 3 June 2008, Hotel Putra Brasmana, Kuala Perlis, Perlis.
(Submitted)