%A ST Lee %A Muthusamy Kanesan %A Kanthen Harikrishnan %T ISO 9000, Six-Sigma or Toyota Production System: Are These TQM Methods Complementary or Contradictory to One Another? %C Kobe, Japan %D 2011 %K Total quality Management (TQM), ISO 90000, Toyota Production System (TPS), Six Sigma, %P 352-353 %L library_repository605