<> "The repository administrator has not yet configured an RDF license."^^ . <> . . . "Tracking institutional performance using importance-satisfaction analysis"^^ . "This paper report on a study using Importance Satisfaction-Analysis (ISA)at OUM to access the improvement made in delivering its services to learners from 2005 to 2007."^^ . "2008-04-07" . . . . . . . . . . . . . . "Man San"^^ . "Ng"^^ . "Man San Ng"^^ . . ""^^ . "Latifah Abdol Latif"^^ . " Latifah Abdol Latif"^^ . . ""^^ . "Ramli Bahroom"^^ . " Ramli Bahroom"^^ . . "Open University Malaysia (OUM)"^^ . . . . . "ASAIHL International Conference 2008"^^ . . . . . "Sukhothai Thammatthirat Open University, Thailand"^^ . . . . . . "Tracking institutional performance using importance-satisfaction analysis (Text)"^^ . . . . . "Tracking_institutional.pdf"^^ . . . "Tracking institutional performance using importance-satisfaction analysis (Other)"^^ . . . . . . "lightbox.jpg"^^ . . . "Tracking institutional performance using importance-satisfaction analysis (Other)"^^ . . . . . . "preview.jpg"^^ . . . "Tracking institutional performance using importance-satisfaction analysis (Other)"^^ . . . . . . "medium.jpg"^^ . . . "Tracking institutional performance using importance-satisfaction analysis (Other)"^^ . . . . . . "small.jpg"^^ . . . "Tracking institutional performance using importance-satisfaction analysis (Other)"^^ . . . . . . "indexcodes.txt"^^ . . "HTML Summary of #60 \n\nTracking institutional performance using importance-satisfaction analysis\n\n" . "text/html" . . . "LC5201 Education extension. Adult education. Continuing education"@en . . . "LB2300 Higher Education"@en . .