Rafidah Abdul Aziz, and Zuraidah Arif, and Ruzita Ramly, and Che Zainab Hj Abdullah, and Haslinda Husaini, (2011) The implications of Library 2.0 tools in Malaysian Academic Libraries towards Reference Services. In: Asia-Pacific Conference on Library & Information Education and Practice : issues, challenges and opportunities, 22-24 June 2011, Pullman Putrajaya Lakeside, Malaysia.