?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.au=Rafidah+Abdul+Aziz%2C+&rft.aulast=Rafidah+Abdul+Aziz&rft.date=22+June+2011&rft.title=The+implications+of+Library+2.0+tools+in+Malaysian+Academic+Libraries+towards+Reference+Services&rft.genre=proceeding