%A Mal Kong Sia %O Fulltext of the thesis is available at Tan Sri Dr Abdullah Sanusi Digital Library at call no. HD62.15 Sia (Ref) %T Causal effects of registration efforts on business performance of ISO 9001-certified companies in the Malaysian construction industry using SEM %D 2010 %K Business performance ; Competitiveness ; Quality management practices ; Registration efforts ; Structural equation ; modelling ; PhD %I Open University Malaysia %L library_repository505