TY - UNPB N1 - Fulltext of the thesis is available at Tan Sri Dr Abdullah Sanusi Digital Library at call no. HD62.15 Sia (Ref) ID - library_repository505 UR - https://library.oum.edu.my/repository/505/ A1 - Sia , Mal Kong Y1 - 2010/// PB - Open University Malaysia KW - Business performance ; Competitiveness ; Quality management practices ; Registration efforts ; Structural equation ; modelling ; PhD TI - Causal effects of registration efforts on business performance of ISO 9001-certified companies in the Malaysian construction industry using SEM M1 - phd AV - public ER -