?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Sia+%2C+Mal+Kong&rft.aulast=Sia+&rft.aufirst=Mal+Kong&rft.degree=PhD&rft.date=2010&rft.title=Causal+effects+of+registration+efforts+on+business+performance+of+ISO+9001-certified+companies+in+the+Malaysian+construction+industry+using+SEM&rft.inst=Open+University+Malaysia+