?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Lum%2C+Heap+Sum&rft.aulast=Lum&rft.aufirst=Heap+Sum&rft.degree=PhD&rft.date=2010&rft.title=The+effects+of+performance+measurement+system+on+employees'+perception+and+job+satisfaction&rft.inst=Open+University+Malaysia&rft.tpages=0