creators_name: Rosmah Mohamed, 
type: conference_item
datestamp: 2010-10-17 02:52:24
lastmod: 2013-05-19 05:41:31
metadata_visibility: show
corp_creators: Open University Malaysia (OUM)
title: Quality of service in Higher Learning Institutions : employee perspective 
ispublished: submitted
subjects: HD28
subjects: L1
full_text_status: public
pres_type: other
keywords: Employees satisfaction  
note: Paper presented at The International Conference on Teaching & Learning in Higher Education (ICTLHE), Kuala Lumpur on 23-24 Nov 2009.
date: 2010-02-10
date_type: completed
event_title: OUM Seminar Series No. 2/2010
event_location: Open University Malaysia
event_dates: 10 Feb 2010
event_type: workshop
refereed: TRUE
citation:   Rosmah Mohamed,   (2010) Quality of service in Higher Learning Institutions : employee perspective.  In: OUM Seminar Series No. 2/2010, 10 Feb 2010, Open University Malaysia.    (Submitted)  
document_url: https://library.oum.edu.my/repository/464/1/quality_of_service_rosmah_seminar.pdf