title: Quality of service in Higher Learning Institutions : employee perspective 
creator: Rosmah Mohamed, 
subject: HD28 Management. Industrial Management
subject: L Education (General)
date: 2010-02-10
type: Conference or Workshop Item
type: PeerReviewed
format: slideshow
identifier: https://library.oum.edu.my/repository/464/1/quality_of_service_rosmah_seminar.pdf
identifier:   Rosmah Mohamed,   (2010) Quality of service in Higher Learning Institutions : employee perspective.  In: OUM Seminar Series No. 2/2010, 10 Feb 2010, Open University Malaysia.    (Submitted)  
relation: https://library.oum.edu.my/repository/464/