@inproceedings{library_repository464,
       booktitle = {OUM Seminar Series No. 2/2010},
           month = {February},
           title = {Quality of service in Higher Learning Institutions : employee perspective },
          author = { Rosmah Mohamed},
            year = {2010},
            note = {Paper presented at The International Conference on Teaching \& Learning in Higher Education (ICTLHE), Kuala Lumpur on 23-24 Nov 2009.},
        keywords = {Employees satisfaction  },
             url = {https://library.oum.edu.my/repository/464/}
}