%A Latifah Abdol Latif %A Sharma Raj %A Ramli Bahroom %T Student priority and satisfaction with university services in a distance education institution %X A priority satisfaction survey administered during the 2005 academic year provide a crucial foundation for Open University Malaysia (OUM)in its assessment of its ability to meet learner needs as it moves forward. %D 2007 %K Priority satisfaction survey ; Distance education ; Learner satisfaction %L library_repository36