%0 Conference Paper %A Latifah Abdol Latif, %A Raj , Sharma %A Ramli Bahroom, %A Open University Malaysia (OUM), %B 7th Annual SEAAIR Conference, Bangkok, Thailand, 5-7 September 2007. %D 2007 %F library_repository:36 %K Priority satisfaction survey ; Distance education ; Learner satisfaction %T Student priority and satisfaction with university services in a distance education institution %U https://library.oum.edu.my/repository/36/ %X A priority satisfaction survey administered during the 2005 academic year provide a crucial foundation for Open University Malaysia (OUM)in its assessment of its ability to meet learner needs as it moves forward.