@inproceedings{library_repository36,
       booktitle = {7th Annual SEAAIR Conference, Bangkok, Thailand, 5-7 September 2007.},
           title = {Student priority and satisfaction with university services in a distance education institution},
          author = { Latifah Abdol Latif and Sharma Raj  and  Ramli Bahroom},
            year = {2007},
        keywords = {Priority satisfaction survey ; Distance education ; Learner satisfaction },
             url = {https://library.oum.edu.my/repository/36/},
        abstract = {A priority satisfaction survey administered during the 2005 academic year provide a crucial foundation for Open University Malaysia (OUM)in its assessment of its ability to meet learner needs as it moves forward.}
}