?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Tan%2C+Jenice+Siaw+Fong&rft.aulast=Tan&rft.aufirst=Jenice+Siaw+Fong&rft.degree=Masters&rft.date=2007&rft.title=Web+2.0+software+tools+%3A+practical+application+for+SME+%2F+SMI+(Table+of+contents+and+abstract+only)&rft.inst=Open+University+Malaysia+(OUM)