@unpublished{library_repository317,
           title = {Measuring student satisfaction at Open University Malaysia (OUM)(Table of contents and abstract only)},
          school = {Open University Malaysia (OUM)},
          author = { Rabitah Abdul Wahab},
            year = {2007},
        keywords = {Student satisfaction ; Distance education },
             url = {https://library.oum.edu.my/repository/317/}
}