TY - UNPB ID - library_repository312 UR - https://library.oum.edu.my/repository/312/ A1 - Chong, Nicholas Biing Shi Y1 - 2007/// PB - Open University Malaysia (OUM) KW - Customer satisfaction TI - The customer satisfaction towards Mc Donalds' (Ayer Keroh, Melaka)(Table of content) M1 - masters AV - public ER -