creators_name: Sudeep Salil, Chatterjee
type: thesis
datestamp: 2009-12-03 06:31:02
lastmod: 2013-07-19 08:27:08
metadata_visibility: show
corp_creators: Open University Malaysia (OUM)
title: Relationship between customer care and business volume : the case of Concorde Hotel, Kuala Lumpur
ispublished: unpub
subjects: HD28
full_text_status: public
keywords: Customer relations -- Management, Customer services --Management -- Case studies.
note: Project paper submitted in fulfillment of the requirement for the degree of Master in Business Administration.
date: 2006-12
date_type: published
pages: 47
institution: Open University Malaysia (OUM)
department: Centre for Graduate Studies (CGS)
thesis_type: masters
citation:   Sudeep Salil, Chatterjee  (2006) Relationship between customer care and business volume : the case of Concorde Hotel, Kuala Lumpur.  Masters thesis, Open University Malaysia (OUM).   
document_url: https://library.oum.edu.my/repository/308/1/sudeepc.pdf