?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Norazlina+%2C+Mohd+Yasin&rft.aulast=Norazlina+&rft.aufirst=Mohd+Yasin&rft.degree=Masters&rft.date=2005&rft.title=Relationship+of+performance+with+services+promotion+through+internet+%3A+an+empirical+study+of+Malaysia+Service+Companies&rft.inst=Open+University+Malaysia+(OUM)