<> "The repository administrator has not yet configured an RDF license."^^ . <> . . . "The relationship between pretest, posttest and course evaluation in the training courses of Ericsson Malaysia"^^ . "This research explores the relationship between pretest, posttest and course evaluation in\r\ndifferent groups of training in Ericsson. Ericsson Education has many training\r\nprograms. Soine courses are attended by Ericsson staff only. Some courses are\r\nattended by customers' (non-Ericsson) staff only. Soine courses are inixed group.\r\nCustomers of Ericsson are inostly telecommunication operators. Some trainees are from\r\nMalaysia and some trainees are from other countries especially from Asia Pacific region.\r\nSome courses are conducted in Ericsson Malaysia. Some courses are conducted in\r\ncustomer site whether in Malaysia or overseas. This research revealed the relationship\r\nbetween the tests for different groups with the customers' satisfaction (course evaluation).\r\nFrom the study, 3 outcomes were revealed. First, there was no significant difference in\r\nterms of test scores between courses -o f Ericsson employees only, customers only and\r\nmixed group. Secondly, there was no significant difference between the 3 types of\r\ngroups with customers' satisfaction. Thirdly, there was no significant difference\r\nbetween test scores with customers' satisfaction. This study should help to improve\r\nEricsson quality of service."^^ . "2007" . . . "Open University Malaysia (OUM)"^^ . . . "Centre for Graduate Studies (CGS), Open University Malaysia (OUM)"^^ . . . . . . . . . ""^^ . "Nasiruddin Md Salleh"^^ . " Nasiruddin Md Salleh"^^ . . "Open University Malaysia (OUM)"^^ . . . . . . . "The relationship between pretest, posttest and course evaluation in the training courses of Ericsson Malaysia (Text)"^^ . . . . . "pretest.pdf"^^ . . . "The relationship between pretest, posttest and course evaluation in the training courses of Ericsson Malaysia (Other)"^^ . . . . . . "lightbox.jpg"^^ . . . "The relationship between pretest, posttest and course evaluation in the training courses of Ericsson Malaysia (Other)"^^ . . . . . . "preview.jpg"^^ . . . "The relationship between pretest, posttest and course evaluation in the training courses of Ericsson Malaysia (Other)"^^ . . . . . . "medium.jpg"^^ . . . "The relationship between pretest, posttest and course evaluation in the training courses of Ericsson Malaysia (Other)"^^ . . . . . . "small.jpg"^^ . . . "The relationship between pretest, posttest and course evaluation in the training courses of Ericsson Malaysia (Other)"^^ . . . . . . "indexcodes.txt"^^ . . "HTML Summary of #279 \n\nThe relationship between pretest, posttest and course evaluation in the training courses of Ericsson Malaysia\n\n" . "text/html" . . . "HC Economic History and Conditions"@en . .