<> "The repository administrator has not yet configured an RDF license."^^ . <> . . . "Organizational justice to determine job satisfaction"^^ . "The purpase af this study is ta identifl how perceptian af argmizational justice plays\r\nan important role in employees' job satisfaction to the chosen call centre. It also\r\nexamines the role of demographic factors as a moderator in linking organizational\r\njustice and job satisfaction. This study also was done to determine possible methods\r\nto retain employees in the chosen call centre and using performance management\r\nresources to mhhke turnover rate in the call centre industry. A total of 300\r\nquestiomaim were distributed to the management group and customer service\r\nprofessional (CSP) group. In total, 288 questionnaires were returned and eight were\r\neliminated due to excessive missing data. From 280 responses, 30 responses were\r\nh m management group and 250 responses were h m CSP group. Besides\r\nquestionnaire, literature reviews and informal interviews were used in research\r\nmethodology. The outcome shows that organhtional justice has effects on\r\nemployees' job satisfdon and it also has a linkage with five demographic factors. It\r\nis hoped that this study will contribute to the much needed literatme on\r\n~rga~zatiojudst ice and ta the rmngence and evolution of research in the area of\r\norganizational justice not only for call centre industries but also for other industries. (Author's only)"^^ . "2007" . . . "Open University Malaysia (OUM)"^^ . . . "Centre for Graduate Studies (CGS), Open University Malaysia (OUM)"^^ . . . . . . . . . "Sreedharan"^^ . "Ambiga "^^ . "Sreedharan Ambiga "^^ . . "Open University Malaysia (OUM)"^^ . . . . . . . "Organizational justice to determine job satisfaction (Text)"^^ . . . . . "Organizational justice to determine job satisfaction (Other)"^^ . . . . . . "lightbox.jpg"^^ . . . "Organizational justice to determine job satisfaction (Other)"^^ . . . . . . "preview.jpg"^^ . . . "Organizational justice to determine job satisfaction (Other)"^^ . . . . . . "medium.jpg"^^ . . . "Organizational justice to determine job satisfaction (Other)"^^ . . . . . . "small.jpg"^^ . . "HTML Summary of #268 \n\nOrganizational justice to determine job satisfaction\n\n" . "text/html" . . . "HD28 Management. Industrial Management"@en . .