%A Ahmad Hashem %A Mansor Fadzil %O Organised by Asian Association of Open Universities (AAOU) & Yunnan Radio & TV University (YNRTVU) %T Coping with short-term sustained peak demands : several cost-effective strategies %X For most open universities, there will arise occasions when some online activities will have to be completed by all students in a very short time interval. This paper will look at some cost-effective approaches to meeting these short-term peak demands. %D 2006 %K Cost-effective ; Open University Malaysia ( OUM ) ; Distance education %L library_repository21