?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Zafinaz+Zahi+Ruddin%2C+&rft.aulast=Zafinaz+Zahi+Ruddin&rft.degree=Masters&rft.date=August+2005&rft.title=Employees+perception+on+the+effectiveness+of+performance+appraisal+system&rft.inst=Open+University+Malaysia+(OUM)