@unpublished{library_repository132,
           month = {August},
           title = {Employees perception on the effectiveness of performance appraisal system},
          school = {Open University Malaysia (OUM)},
          author = { Zafinaz Zahi Ruddin},
            year = {2005},
        keywords = {Performance appraisal system ; Job satisfaction , MBA},
             url = {https://library.oum.edu.my/repository/132/}
}