?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Zainuddin+bin+Othman%2C+&rft.aulast=Zainuddin+bin+Othman&rft.degree=Other&rft.date=2019&rft.title=Factors+Influencing+Employee+Work+Performance+in+the+Water+Utility+Industry+in+the+State+of+Selangor&rft.inst=Open+University+Malaysia